The mortgage process at Blueleaf Lending was built with the customer in mind. First of all you will be dealing with only top quality specialists in their field. Since the advent of the credit crisis in 2007 it is estimated that 70% of the people who were originating mortgage loans are no longer employed in the field. We have viewed this as a very welcome weeding out of those that either were not handling themselves ethically, or simply did not have the expertise to handle their customer’s and referral sources’ needs with the highest professionalism. At Blueleaf we have had tremendous continuity and have employed only the top professionals in their field. Your loan process will begin and end with direct contact with a team of specialists dedicated to a process that is designed to make you comfortable, keep you informed, and ensure your satisfaction with our delivery on your financing needs.
The second key component inherent to the process at Blueleaf is communication. At each step in the process, you will receive communication regarding the status of your loan and the completion of critical milestones, such as the ordering of your appraisal and the clearing of your loan from underwriting. Not only will you receive this direct communication at each step in the process, but you will have a dedicated loan services member available to you at any time for personalized questions or follow-up on your loan. You deserve to have highly personalized and customized service in determining your optimal loan solution, but communication and awareness shouldn’t and doesn’t end there. You will be catered to and involved throughout the process.
Finally, at Blueleaf Lending you will find that we are experts at taking the complex and involved and making it seamless and easy for you. As you find with anyone who is great at what they do, our job is to take the work and the hassle out of the process for you. At Blueleaf, we like to say that it is “Where Your Opportunity gets Results” and we want you to know that you can count on us to not only deliver for you, but to make it easy and comfortable for you. We look forward to earning your confidence.